How can I get my headset to work on Toshiba DP5000-series Strata CIX phones:

If you have a Plantronics headset and you are plugging it into your dedicated headset port on your Toshiba DP5000-series Strata CIX phone such as DP5022-SD, DP5023-SD, DP5018-S, you have probably already come to the realization that you need to program a headset button on that phone in order for it to work. The headset button will tell the phone that you want to send the audio to the headset (rather than to the handset receiver). Once you have this button programmed, all you need to do when a call comes in is press that button to answer (and end) the call. Here are the elusive instructions for programming the headset button on your Toshiba phone:

Setting/Changing a Programmable Feature Button’s Function:

1. Press #9876 to enter User Programming Mode.

2. Press HOLD

3. Press whichever Programmable Feature Button you want to use.

4. Enter this code: 280

5. Press the same Programmable Feature Button again (it should be flashing) to save the setting. “DATA PROGRAMMED” should now appear on your LCD.

Hope this helps!! If you need to order headsets, give us a call at Founders Telecom (800)333-0020.